Use insurance or not
Get medication discreetly and easily
Beyond labels, exceptional care
Appointments in days, not eons!
Use insurance or not
Get medication discreetly and easily
Beyond labels, exceptional care
Appointments in days, not eons!

From addressing common colds to providing general checkups, we have all your wellness needs covered. Enjoy quick, hassle-free treatment when you're not feeling your best.

What we treat

Cold & Flu
Allergies
Infections
Skin
Hair
Referrals to affirming in-person providers
One-time prescriptions
Photo

Is this a rash or bug bite?

Bug bites and rashes can look different ...

Primary Care with us is different

FOLX
Typical Primary Care Office
Virtual appointments, right from your smartphone
In-person visits
No gatekeeping and no letters required to access care
May require prior diagnosis or therapist letters for gender-affirming care
LGBTQIA+ care team that understands your needs and healthcare providers with extensive experience in caring for the trans community
May or may not have experience with the trans community
Wait time for an appointment is generally under 3 days
Wait time for appointments can vary widely
Ongoing monitoring with a consistent team
Unpredictable care if you move or have to find a new doctor
Community platform that offers connection on specific topics
Community resources may not be available

Primary Care with us is different

FOLX
Typical Primary Care Office
Virtual appointments, right from your smartphone
In-person visits
No gatekeeping and no letters required to access care
May require prior diagnosis or therapist letters for gender-affirming care
LGBTQIA+ care team that understands your needs and healthcare providers with extensive experience in caring for the trans community
May or may not have experience with the trans community
Wait time for an appointment is generally under 3 days
Wait time for appointments can vary widely
Ongoing monitoring with a consistent team
Unpredictable care if you move or have to find a new doctor
Community platform that offers connection on specific topics
Community resources may not be available
Justin
Jess
Heather
Kirsten
WH
Ahmaad
Kate

We're more than just clinicians – we're part of the community.

We celebrate diversity, with over 1 in 3 of our clinicians identifying as transgender, nonbinary, genderqueer, gender diverse, or two-spirit, and nearly 4 in 5 as bisexual, gay, lesbian, pansexual, or queer.

Meet our clinicians

Here's how it works

1

Sign up for FOLX

Sign up for a FOLX membership - there is no cost for Blue Cross of Massachusetts members

2

Have a visit

Book a visit with our expert clinicians, paying your regular co-pay or co-insurance.

3

Get your meds (if needed)

Get your meds shipped to your door or have them sent to the pharmacy of your choice.

4

🌈

Join our Community and stay in touch with your care team whenever you need via messaging.

Popular Questions

Can my FOLX clinician be my primary care provider?

Yes! We are so happy to announce that FOLX clinicians can be your primary care providers. You can make an appointment with a FOLX clinician to talk about any number of topics–from birth control, to smoking cessation, to sexual health.

How does a virtual visit work?

After you sign up for a FOLX membership, you'll be able to book an appointment at a date and time that work for you with the clinician of your choice. You'll receive a link to your virtual visit ahead of time in a confirmation email and can save the appointment to your calendar.

We recommend finding a quiet, private space to have your visit where you won't be interrupted during your consultation. It helps to come prepared with a list of questions or topics you'd like to discuss as it's easy to forget these during the consultation, so having them written down can be very helpful.

What if I need a prescription?

If your clinician decides a prescription is needed, they can send it to the pharmacy of your choice. If you have insurance, you may be able use insurance to pay for your medication depending on your plan and what pharmacy you use.

What if I need labs?

FOLX offers our members a negotiated rate to Quest Diagnostics and so sends most of our members to one of their facilities for labs. Members have the option to pay FOLX directly (out of pocket) for their lab fees. If you have insurance, and would prefer to use it to pay, you can do so when you arrive at the testing facility to get your labs performed.

If you do not go to a Quest facility to perform your labs, you will need to provide payment in person (either out of pocket or insurance) when you arrive to perform your labs. FOLX will not have any control over the prices at other facilities.

Still have questions? Checkout the help center

$0 for your first 10 days, then $39.99/mo.

Join Now
Visits with an LGBTQIA+ expert clinician
Messaging with your care team anytime
A Community Platform where you can find support
Referrals for specialists from our vetted network
Easy management of your care online
We can't wait to
take care of you.