Welcome! We're excited that Next Door is partnering with FOLX Health to provide a new benefit for Next Door employees. FOLX is a digital healthcare provider for the LGBTQIA+ community, as well as those who work with or love someone in the community.

What You Get

LGBTQIA+ expert care and advice
Get help navigating your care
Find more than care, find community
Comprehensive care
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How quickly will my body change

While each and every body is different, these changes are...
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Covered by your plan

All full-time employees and their dependents (spouses, domestic partners, and tax dependent children between the ages of 18-26) who are enrolled in one of the company’s Cigna medical plans are eligible for clinical and non-clinical services.

All other employees are eligible for non-clinical services and can access clinical services at FOLX’s cash pay rates or through their own medical plan if available.

Intro to FOLX

It’s as easy as this

1

Sign up and book

Sign up for a FOLX membership with your work email and book an appointment with one of our clinicians.

2

Have your visit

Your clinician will work with you to figure out a care plan that fits your goals.

3

Get your meds

Get your meds shipped to your door with FOLX or have them sent to the pharmacy of your choice.

4

🌈

We'll ensure you get your refills on time and check in with you on your progress. You can always book another visit as needed.

Popular Questions

How much does FOLX cost?

Your employer is covering the cost of care advocacy and community services for all employees.

Care advocacy includes:
- Care Navigation
- Letter Writing for Gender Marker Changes or Surgery
- LGBTQIA+ Affirming Provider Referrals  (In-person, In-network)
- Non-clinical referrals like hair removal services, vocal coaching, legal services, stylists, and more

Community includes:
- Access to the community platform
- Peer & Expert Led Support Groups
- Community Events
- Clinical Library

You’ll pay for clinical care at FOLX just as any other in-network provider, meaning you'll be responsible for any applicable coinsurance, deductible, and/or copays.

Do you provide clinical care as well?

Yes - FOLX provides mental health, gender affirming hormone therapy, fertility and family building consults, parental support consults, and virtual primary care as well all through telehealth. So you can get the care you need from the comfort of your living room.

I’m an ally, what’s available for me?

We're so glad that you're interested in FOLX Health. We believe affirming care is important for everyone. We offer mental health resources, virtual primary care, educational resources, and parental support consults and resources for those who aren't a part of the community but know or love someone who is.

My employer just signed up, but I've already got a FOLX account. How do I get covered?

If you've already got a FOLX account but want to make sure your membership is covered by your employer, we can help:
1. Create an account with your work email. We'll need this in order to validate your personal account for security purposes.  
2. Signed into your work account, submit a request from your work email to our team to get your account covered. In it, please provide the email of your existing account.
2. From there, our team will reach out to your existing member account email to validate the request.
3. Once we validate that both accounts are yours, we'll combine them and you'll be covered!

Can I use my personal email for my FOLX account but still get coverage through my employer?

Yes - but you'll still need to create an account under the email your employer associates with you (if you have one) so we can validate your membership for your personal account.

1. Create an account with your work email and your personal email if you haven't already.
2. Sign into your work account and submit a request from your work email to our team to get your personal account covered. Please make sure you provide your personal email in this request.
2. From there, our team will reach out to your personal member account email to validate the request.
3. Once we validate that both accounts are yours, we'll combine them and you'll be covered!

We are only able to discuss information related to your subscription if you reach out from the email address associated with your FOLX account. Once we make a change to your email, the new email address is what you will use to login to the FOLX Member Portal, FOLX Help Center, and Athena patient portal going forward.

How can I get a dependent’s membership covered too?

If your spouse, partner, or adult dependent is 18 or over and eligible for your employer’s benefits, you can add them to your FOLX account to get their membership covered. Simply:
1. Log into your account.
2. Tap your name next to your icon in the right hand corner and select “Dependents.”
3. From there, you can add your dependent’s email address to invite them to join FOLX.

After you add a dependent, they can sign up for a FOLX membership, covered by your employer. If you would like to remove a dependent, please submit a request in the Help Center.

Still have questions? Checkout the help center

988

If you're in emotional distress, contact the National Suicide Prevention Hotline

741-741

Text HOME to the Crisis Text Line and connect to a counselor immediately

911

If you're having a medical or mental health emergency, call 911 or go to your local ER

Healthcare that's
queer all year.