Updated June 2026
Getting started with FOLX is simple: join FOLX, create your account, choose the kind of care you need, and book a virtual visit with an LGBTQIA+ specialized clinician.
FOLX membership gives you access to affirming virtual healthcare, secure messaging, care navigation, community resources, and the member portal. Membership is $43.99/month or $349/year when paid annually. Visits, labs, and medications are billed separately.
Whether you’re looking for gender-affirming hormone therapy, primary care, mental health care, sexual and reproductive health care, fertility support, menopause care, low testosterone care, or another health need, FOLX is here to help you get started.
How to sign up for FOLX
To start, click Join Now and create your FOLX account.
You’ll be asked to enter basic information like your name and email address, confirm your email, create a password, and share a few details that help us set up your account.
From there, you’ll choose your membership plan:
- Monthly membership: $43.99/month
- Annual membership: $349/year when paid annually
You’ll also enter payment information and see any available trial, promo, or checkout details before you confirm.
Once you’ve joined, you’ll be taken to your FOLX account, where you can book your first visit, complete your intake forms, message your care team, and explore your member resources.
How to book your first FOLX visit
After you create your account, you can book a virtual visit through your FOLX portal.
You’ll choose the type of care you need, which may include:
- Gender-affirming hormone therapy
- Primary care
- Mental health care
- Therapy, where available
- Sexual and reproductive health care
- Fertility and family-building support
- Menopause and perimenopause care
- Weight management care
- Low testosterone care
Then you’ll choose a clinician, date, and time. Many members can get a visit within a few days, depending on service, location, and clinician availability.
During booking, you’ll also see your payment options. Some members may be able to use insurance for visits, labs, medications, or select membership costs, depending on their plan and location. You can also pay out of pocket.
For the most current cost information, visit our guide to how pricing works at FOLX.
What happens after I book a visit?
After you book your visit, you’ll receive confirmation details, including information about how to join your virtual appointment.
Before your first visit, complete your intake forms so your clinician has the information they need to understand your goals, health history, medications, and care needs.
At your visit, you and your clinician will talk through what brought you in and make a care plan together. Depending on your needs, that plan may include:
- Medications
- Labs
- Follow-up visits
- Referrals
- Preventive care
- Ongoing monitoring
- Care navigation support
- Letters or documentation, when clinically appropriate
How to prepare for your first visit
You do not need to have everything perfectly organized before your visit. But it can help to have a few things ready:
- Your main questions or concerns
- A list of current medications
- Any recent lab results, if you have them
- Your pharmacy information
- Your insurance information, if you plan to use insurance
- Any symptoms, goals, or changes you want to discuss
Find a private space where you feel comfortable talking openly. Your clinician is there to listen, answer questions, and help you make a plan that fits your body, your goals, and your life.
Getting medications through FOLX
If your care plan includes medication, your clinician can send a prescription to the pharmacy that makes sense for your needs.
Depending on your medication and care plan, you may be able to:
- Use a local pharmacy
- Use a delivery pharmacy
- Use insurance at the pharmacy
- Pay out of pocket
- Access discounted medication options
If you’re receiving gender-affirming medications, your care team can help you understand your pharmacy options and next steps.
Getting labs through FOLX
Your clinician may order labs if they’re clinically appropriate for your care. Labs may be used for hormone monitoring, medication safety, preventive care, chronic condition support, or symptom evaluation.
If labs are needed, you’ll receive instructions for how to complete them. Your clinician or care team will follow up about results and next steps.
How to message your care team
As a FOLX member, you can message your care team through your member portal.
Your care team can help with questions about:
- Your care plan
- Medications
- Labs
- Refills
- Follow-up visits
- Injection support
- Referrals
- Forms or letters
- Next steps after your visit
Messaging is one of the ways FOLX supports care beyond a single appointment.
How Member Navigation can help
FOLX members also have access to Member Navigation support.
Member Navigation can help with non-clinical questions like:
- Scheduling
- Billing
- Account questions
- Insurance questions
- Lab logistics
- Pharmacy or shipping issues
- Referrals
- Letters
- Finding the right next step
If you’re not sure where to go or who to ask, Member Navigation can help point you in the right direction.
Joining the FOLX Community
Your FOLX membership also includes access to FOLX Community resources.
The community platform is a place to connect with other members, join events, access resources, and find support from people who understand. Healthcare is not just about appointments. It is also about feeling less alone while you care for yourself.
What kind of care can I get after joining?
Once you’re a member, you can use FOLX for many types of virtual care, including:
- Gender-affirming hormone therapy
- Primary care and preventive care
- Sick visits
- Chronic condition support
- Mental health medication management
- Therapy in select states
- Sexual and reproductive health care
- STI testing and prevention
- PrEP and PEP
- Menopause and perimenopause care
- Low testosterone care
- Fertility and family-building support
- Labs, referrals, and care navigation
If a concern cannot be safely handled through telehealth, your clinician can help you understand what kind of in-person care, urgent care, emergency care, imaging, or specialist support may be needed.
How much does it cost to get started with FOLX?
FOLX membership is $43.99/month or $349/year when paid annually.
Visits, labs, and medications are billed separately. Some members may be able to use insurance for parts of their care, depending on their plan and location. You can also use FOLX without insurance and pay out of pocket.
For the most up-to-date details, visit our pricing guide.
The bottom line
To get started with FOLX, join online, create your account, choose your membership plan, and book a virtual visit for the care you need. From there, your clinician and care team can help with your care plan, medications, labs, referrals, follow-ups, and ongoing support.
FOLX is healthcare designed for LGBTQIA+ people — affirming, virtual, and built to help you get care without explaining yourself from scratch.
Frequently asked questions
How do I get started with FOLX?
To get started with FOLX, join online, create your account, choose a membership plan, and book a virtual visit for the care you need.
How much is FOLX membership?
FOLX membership is $43.99/month or $349/year when paid annually. Visits, labs, and medications are billed separately.
What happens after I join FOLX?
After you join, you can book a visit, complete your intake forms, message your care team, access the member portal, and use community resources.
What kind of visit should I book first?
Choose the visit type that best matches what you need, such as gender-affirming hormone therapy, primary care, mental health care, sexual health, fertility support, menopause care, or low testosterone care.
Can I use insurance with FOLX?
Some members can use insurance for visits, labs, medications, or select membership costs, depending on their plan and location. You can also pay out of pocket.
Do I need to complete forms before my first visit?
Yes. Complete your intake forms before your first visit so your clinician can understand your health history, goals, medications, and care needs.
Can I get medication through FOLX?
Yes, when clinically appropriate. Your clinician can send prescriptions to a pharmacy based on your care plan and medication needs.
Can I message my FOLX clinician after a visit?
Yes. FOLX members can message their care team through the member portal for questions about their care plan, medications, labs, refills, and next steps.
